Author Archive

Happy Hour for Fake News!

Monday, October 2nd, 2017

Three Questions to Vincent Fella Hendricks, Professor, Director Center for Information and Bubble Studies, University of Copenhagen

Vincent Fella Hendricks is the co-author, with Mads Vestergaard, of the book Fake News – Når virkeligheden taber (Danish for “When Reality Loses Out”),  Netopia talked to him about his research findings in this red hot topic.

We used to believe the internet would bring democracy. Now we talk about fake news and intervention in elections. What happened?

The unregulated information and news market in the digital age is like the market fundamentalism ruling the financial markets of the 00s. Assets are not immediately monetary assets or products. The prime asset relentlessly pursued in the age of information is attention as Nobel Laureate Herbert Simon prophetically announced back in 1971: “…in an information-rich world, the wealth of information means a dearth of something else: a scarcity of whatever it is that information consumes. What information consumes is rather obvious: it consumes the attention of its recipients.”

Unregulated information and news market in the digital age is like the market fundamentalism

First, realize that attention online is not distributed in accordance with a normal distribution where the bulk of us may allocate the same amount of attention in other people and users. Attention online follows a power law in which a few big players have more or less all the attention and everybody else have to fight for what is left out in the tail of the power distribution. A democratising function of the internet would only be the case if attention was more even distributed among its users, but it is not. In fact, studies tend to show that social media may actually enforce the positions of the ones who are already powerful¹ (Broersma, 2013). The ones who are big get even bigger in an attention economics – like when Facebook bought Instagram, while Google bought YouTube. It’s like Thomas Piketty’s Capital: 1% of the world’s population have 50% of the world wealth, and then the remaining 99% will have to fight for the remaining 50%. The same goes for attention – that’s not necessarily stimulating democracy.

What is viral is not necessarily true and what is true is not necessarily viral.

Second, think of the business model of social media: (1) allocate people’s attention using information; (2) the consumption of information generates traffic; (3) traffic may be converted to money, power, influence, status or advertising possibilities. As a user you do not pay for your social media profile. But if you do not pay, you are the product, while advertisers are the true customers. Social media sells users’ attention to advertisers that are the ones paying. Hence you may speculate on what sort of information people are willing to consume. There is a market for information which, while not being necessarily true information, captures a significant level of attention. However, what is viral is not necessarily true and what is true is not necessarily viral.

There is a market for fake news indeed. At least three reasons may be given for entering this market: (a) for the fun of it/trolling; (b) propaganda/power struggles; (c) web traffic/money. The issuing parties of fake news want to capture people’s attention and work on the advertisers’ commission. The wider your group of information preys is, by a noisy and spectacular but not necessarily true news story, the more you may jack up the prices for advertising online for whatever the reason: for fun, political influence or cash money.

Just as subprime could survive for quite some time on deregulated financial markets, so can fake news live and prosper

Fake news is as poor an information product as subprime loans were poor financial products. But just as subprime could survive for quite some time on deregulated financial markets, so can fake news live and prosper in terms of attention in a non-regulated information market. There is currently no ordinance being appraised that requires online information to be true. The information market does not necessarily reach a natural equilibrium where only facts will thrive and falsehoods will get weeded out as the efficient market hypothesis would like to assume. And there we have it: “Happy Hour for fake news!”

What are the different kinds of false information that you have defined in your research?

In our recent book Fake News: When Reality Loses Out, Mads Vestergaard and I developed the following Information Quality Typology:

Zone 1 – True Statements – Verified facts
Zone 2 – Doctored statements – Framing, cherry-picking etc
Undocumented statements – Rumours (maybe true, maybe false)
Zone 3 – Lies – False statements, intended in contradiction with facts
“Bullshit” – Diversion, dilution of distinction between true and false
Fake News – “Bullshit” statements simulating journalism and truthfulness

What is the responsibility of internet platforms?

The social media outlets and internet platforms are curators of information, and they have editorial standards already, although how many spend time reading the community standards of, say, Facebook while signing up for a profile? Google heavily edits the search results conveyed to users.

Social media outlets and internet platforms are curators of information, and they have editorial standards already

Now, the big purveyors of online information can now do the same as big news outlet from CNN to BBC over Frankfurter Allgemeine. Question: Should the market for information and news be regulated, say by imposing principles of excellence in journalism, TV and communication laws and best practice demands on social media outlets to protect users and community – in part recently suggested by the EU?

Fake News – Når virkeligheden taber is published in Danish by Gyldendal, Copenhagen 2017. Translations to English, German and Spanish are on the way.

As a true academic, professor Hendricks of course provided the sources he uses. Here they are:

¹ Broersma, M. & Graham, T. (2013). ”Twitter as a New Source”, Journalism Practice, 7(4): pp. 446–464

Phantom Pains in the Industry that Lost €100 Million per Day

Thursday, September 28th, 2017

It used to be that the internet would bring knowledge, democracy, growth, jobs and freedom to the oppressed. But yesterday, telecom organization ETNO upped the ante: now the internet will fix climate change, if only European policy-makers would ease up on legislation and free up more radio frequency spectrum for the network operators.

Everyone at the FT-ETNO summit in Brussels yesterday seemed to agree that spectrum should be harmonized across Europe and more of it be made available; policy-makers and industry CEOs alike. Digital Commissioner Mariya Gabriel called spectrum “the coal and steel of the digital times”. But the unanswered question is why member states should give up this natural resource which brings them Billions of Euros in auctions. Is the European Commission prepared to compensate member states? No answer.

Speaking of Billions of Euros, ETNO presented an Accenture-report that claims the European telecom operators have lost 100 Million Euros per day in the last decade. This is creative math of the higher order, but the argument goes like this: in 2006 the European operators took in 36% of the global revenue, ten years later only 11%. The report blames the “hesitant digitalization in Europe”. Looking closer, it’s not only competition from more lightly regulated markets in Asia and America, but also “content creators, content distributors, telecom players, digital disruptors (platforms) and device manufacturers”. Of course, a lot of these players represent new revenue streams that did not exist in 2006. With this logic, the success of – let’s say – the Iphone Appstore, Amazon or Netflix takes away from the revenue of European telecoms. Another way to put it is that the European telcos have failed to create content services, run into all kinds of trouble in emerging markets, faced more innovative competitors and hesitated to embrace new opportunities. Not all of this can be blamed on regulation. In fact, this is exactly the kind of disruption that some of the speakers celebrated. Perhaps times were better before competition? Were we witnessing the phantom pains of monopolies lost?

Speaking of trouble in emerging markets, Swedish operator Telia settled last week for 965 Million US-dollars to end US and Dutch investigation of corruption charges in its Uzbek operation. This issue was conveniently omitted in the “fireside chat” with Telia CEO Johan Dennelind. Not only did Telia bribe the ruling family to get mobile network licenses (perhaps a less sophisticated form of spectrum auction), it also worked with the Uzbek secret police to hunt down dissidents (which it also did in Turkey, Belarus and Azerbaijan). What did Telia take away from all this? That the internet brings democracy? With the settlement, Swedish prosecutors have opened a criminal investigation against former CEO Lars Nyberg and other key Telia-employees who may have been involved in the corruption scandal. Another unanswered question is whether Telia will sue Nyberg and/or others over the damage caused.

So what about climate change? Yes, the theory is that power grids can be managed more efficiently if power companies team up with telecoms. Small scale solar and wind power can fix global warming. If only more spectrum is made available…

 

Having a Bubble Bath or Why the “Buried” Piracy Report Got It All Backwards

Sunday, September 24th, 2017

DISCLAIMER: The following text may contain sarcasm

Conventional wisdom says if you pour cold water into a hot bath, the temperature of the bath water will fall. New research, however, challenges this outdated view. That’s right: I was having a nice, hot bubble bath and decided to do a scientific experiment. So I opened the cold water tap and let it run into the tub. After ten minutes, I measured the temperature and again after fifteen minutes. To my surprise, the temperature was the same both times! It felt strange, because I was freezing, but you can’t argue with research. My experiment shows that pouring cold water into a hot tub does not decrease the water temperature. I thought about writing a 300-page report about it, but the government would only bury it.

You guessed it, I’m not really talking about bathing but the supposedly buried report that says piracy does not hurt legal sales. This idea is one of the pirates’ favourite daydreams. The recently leaked report adds to the daydreaming. I read the 307 pages so you wouldn’t have to. The mistake is on page 74. The claims go against established research, empirical evidence and common sense. The reason for the misleading conclusion is method problems (intentional or not, your guess is as good as mine).

Established research:

The available peer-reviewed research on the topic is as clear as academic research ever gets that piracy does hurt legal sales. Here is a good research overview. (Sidenote: When pirate-MEP Julia Reda says that the report is “consistent with other studies”, she means the wealth of studies that demonstrate that active pirates are also active legal consumers. From that, pirates like to draw the conclusion that pirate consumption is also a driver of legal demand. But the fact that the same music-lovers and film-buffs get content from both pirate and legal soruces, does not say anything about how one causes the other. Days with high ice-cream sales also have higher drowning incidents, but we don’t believe banning ice-cream would save anybody. Correspondence does not imply causality. Cum hoc ergo propter hoc is a fallacy so ancient, it has a name in Latin. End sidenote.)

The authors of the “buried” study seem to agree (page 83):

The academic debate whether file sharing reduces or increases legal demand for music is not settled. Although an increase appears to be counterintuitive, it might be achieved through so called ‘sampling’ or ‘exploring’, were consumers use downloading to sample a song from a particular album or artist before purchasing the music legally. Although various surveys found some evidence of sampling (3 out of 14), the net result of file sharing on music sales is considered negative in most papers (6 studies found a negative effect on purchases and only 1 discerned a positive effect). If the studies are restricted to peer-reviewed papers, only those with negative or insignificant estimated displacement rates remain.

Empirical evidence:

Global sales of recorded music were 27,8 Billion US-dollars in 1999. 17 years later, the figure was 16 Billion US$ or almost 50% less. 1999 was the year Napster started. Of course, there may be other reasons. Perhaps the interest for recorded music decreased significantly? Not very convincing

Common sense:

If I have a pirate copy of a movie, record, game, book, map or whatever, I will only rarely get a legal copy too. It might happen occasionally, but it’s the exception and not the rule.

Method problems:

The main problem is that the study only looks at how sales changed from 2009 to 2013 (this is page 74 and following). This is like checking the temperature ten minutes after I start adding cold water to my bath! The large-scale impact of internet piracy of music started in 1999. Taking the first data-point ten years later is in the best case stupid (and in all other cases intentionally misleading). Since this study was uncovered, I suggest the Unit 0.1 at DG MARKT who commissioned the report send it back and tell the researchers to do it again with a correct data set.

This data fault is so severe, it is hard to say anything about the rest of the method problems, but let me add one thing anyway. I must admit that I don’t follow the long discussion on various countries’ anti-piracy measures. If the conclusion that piracy does not harm legal sales would have been accurate, the anti-piracy measures would have no impact at all. But, as that conclusion is wrong, those measures would serve to decrease illegal use and to some extent increase legal use, thus offsetting the decrease brought by the impact of piracy on legal sales.

All told, this report is a very complex way of arguing an impossible position. I get the impression that it was not subject to peer-review, so the academic quality cannot be confirmed. The fact that the report was not released does not necessarily mean that it delivers some kind of “inconvenient truth” that somebody wants to keep away from the public. It could also be that the report simply is lousy.

Finally:

The whole conversation about whether piracy hurts legal sales is actually pointless. Nothing stops a creator from giving away their work for free. That decision should be for the creator and not the pirate to make.

Don’t believe everything “buried” reports say. And don’t pour cold water into your bath.

 

EDIT: Updated more accurate sources and figures for music sales 

The Digital #SOTEU

Thursday, September 21st, 2017

It was a surprise that President Juncker’s state of the European Union address last week barely touched on the digital issues. The speech talks about digitisation of industry as a side-note, a little bit on data protection, and fair taxes for the digital industry. But what happened to the Digital Single Market? This used to be the top priority of the Juncker presidency, broadcast as the key to growth and jobs in Europe. Also, tax is hardly the only area where the Commission has brought the hammer down on Big Tech, anti-trust is even bigger considering the repeated cases brought against Google.
There may be several reasons for this digital omission. First, the SOTEU speech is perhaps less of a shopping list of policy proposals and more of a political vision. Second, most of the digital single market policies are already out there, being processed by institutions and dissected by sceptics (like this writer). No need for president Juncker to spend time on that, maybe. And perhaps Juncker’s speech writer did not forget about digital after all, the roaming ban is mentioned with the other top objectives of the Commission: energy, security, capital and banking. That counts digital policy as business as usual, rather than new electronic frontiers for the European Commission.
What should a digital SOTEU contain? Netopia suggests that the President first pats himself and his colleagues on the back for bringing data protection and anti-trust law to bear on the new monopolists. EU Institutions are the only ones who realistically can push Big Tech in the right direction. The UN’s teeth are not sharp enough, the US is too close to its own digital superstars and anyone else big enough lacks the basic respect for freedom of speech, democracy and legal certainty (looking at you, China!). The EU is the new-sheriff-in-town to the Wild West of the Internet, bringing order and justice to a space ruled by gangs, goons and gunslingers who take what they want in the name of freedom. We know how that story goes.
Second, a digital SOTEU should bring nuance to the expectations of the digital single market. There is no single European demand, so there can be no single European supply. The digital single market should focus on pluralism and diversity, not more of the mono-cultures that dominate today’s internet. The mythic €416 Billion earnings are actually €17 Billion annual productivity increases. Rather than disrupting existing economies, the digital single market policies should focus on creating new ones. The consumers’ interest in offerings tailored to the local flavour and purchasing power needs to be respected, otherwise a backlash is inevitable. Many of the policy proposals have already proceeded far but it’s not too late to make it right.
Third and last, looking forward. A digital vision for Europe should see technology not as a force of nature, but man-made and guided by ideology. The way the Internet works today is a consequence of political decisions, law-making and government investment. Digital skills are great but creative skills are greater: make an innovation plan focused on digital creativity and use the cultural diversity as a strength. Don’t sell out European content to the platform companies, instead make an ambitious investment plan so European champions can compete (Silicon Valley built its fortunes on federal loan guarantees, 4 public dollars to one private!). And while tax- and antitrust case may help, it is after-the-fact-regulation. Most technology innovation comes from public research funding, here is an opportunity to build in that research also considers societal impact, such as artificial intelligence. Lastly, Europe’s digital opportunity is in the content rather than the infrastructure. The importance of intellectual property is greater than ever.
That is the recipe for digital success for Europe. Let’s hope it makes it into the next State of the European Union-address.

This is Netopia’s newsletter September 21

“No Time for Tech Fatalism”

Wednesday, September 13th, 2017

Three Questions to Evarist Bartolo, Minister for Education and Employment of Malta

The air is humming with buzzwords like “lifelong learning,” “automation,” and “upskill” at the Estonian presidency’s Future of Work conference in Tallinn. Netopia found a quiet corner to talk to Malta’s minister for education and employment, Evarist Bartolo, and find out about the policy realities behind the theory.

Will automation take away more jobs than it creates? Or will productivity increases create new opportunities faster?

We must be prepared. What we must not do is have a type of “technology fatalism”.

It is still too early to say, but drawing from history, we know that modern technology destroys jobs but also creates new jobs. There is no reason to think things will be different this time. We must be prepared. What we must not do is have a type of “technology fatalism.” Technology is not a hurricane that we can’t do anything about other than run from. It’s something people are leading. Automation and globalisation are driven by humans. We must move away from the idea of inevitability. It’s simply not accurate, whether we talk about technology, automation, or globalisation. We ask the question “Where is it going to take us?”, but instead we should ask “Where do we want to go?” The human factor is important. If I visit a workplace, say a factory. The manager says with pride that he used to have twenty people working, but thanks to automation now only five. Then we have to ask, “What happened to the other fifteen?” We have a responsibility toward the fifteen others. Not simply saying it’s their problem for possessing the wrong knowledge or skills. It is our responsibility. Whether we are in government, companies, politics, employer organisations, or labour unions, it is a shared responsibility. It is short-sighted to talk about employment; let’s talk about human beings. If we exclude them from the workplace, we usually exclude them from society—from democracy—too. This leads to populism. Things like Brexit and Trump are not causes but the effect of not caring about what happens to a disenfranchised workforce. We must oversee the processes and what they do to people. It is our duty to do so.

What is the main driver of change: globalisation? Policy? Demography? Technology? Business decisions? Or something else?

It would be a mistake to try to isolate one factor. It is a complex reality, with a lot of different factors. The answer is to see it as a system. Many different factors exist and interact. And they change while they interact. It is a complex function.

Apart from the factors you have mentioned, I would add another very important one: people are on the move across borders. It is inevitable and irreversible; we should prepare more for it.

What is most important is the human factor. There is a tendency, especially with neoliberalism, that it is old-fashioned to talk about rights and to take care of people in the workplace.

There is a tendency, especially with neo-liberalism that it is old-fashioned to talk about rights.

Where to be modern is to look at people as production units in the workplace. I don’t like the term “human human ”—why not talk about human beings? In this complex and very difficult situation, we live in one big uncomfortable zone. The big changes that are happening technologically, socially, politically, and economically should tell us we need to prepare ourselves better for how to live in an uncomfortable zone.

When things were more stable, we knew the borders, we knew the destination in our lives. School prepared us for work. Now the destination is unknown. Now it is a voyage. We must prepare emotionally, socially, culturally, and technologically and keep in mind the complex reality. Let us develop our ways on how to live in a complex way and not simplify. There are no simple solutions.

What is the role of policymakers

It can be comfortable for policymakers to say that things are changing fast. But we should try to understand what is happening now and tomorrow and to take policy decisions that address problems that are arising. One of the biggest duties of policymaking is to listen to those who are silent. In our current processes, strong people are in a good position to lobby, to influence, and to go on social media and express what they think should be done. But there is also a segment of society who are silent, who cannot organise. It is easy to lose touch with them.

One of the biggest duties of policy making is to listen to those who are silent

There is a risk to allow populists to fill the vacuums that democratic policy makers leave. We must try to understand what is going on, engage with all of society, discuss, debate, ask, and try to listen to answers. One of the most important roles of policymakers is to listen and to understand that decisions will influence the lives of people whom we will never see.

Take Grenfell Tower in London, for example. Somebody thought it was important for the tower to be clad to improve its appearance in order to maintain the value of neighbouring properties. I’m sure it was taken as a technical decision. However, nobody asked, “Have we checked if it is fireproof?”, “Are the fire alarms in place?”, or “Are there emergency exits?”—the decision was taken without looking after the human consequences. Whatever decision we take, whether it is about diesel emissions or quantitative easing, whatever it is, it will affect human beings. So we must try to engage as much as possible. It is obvious, maybe, but people matter.

Backpage.com and Charlottesville – Who Decides Where to Draw the Line for Content Online?

Tuesday, September 12th, 2017

What kind of responsibility should the intermediaries of digital media have? This question is key to how the online world develops. Different intermediaries have come to different conclusions. Most advertisers, for example, want to make sure their ads don’t end up on illegal websites, which is why the ads found on for example pirate streaming services tend to be for things like pills that increase the sizes of various body parts or shady casinos. Payment services is another example, they tend to see themselves as a part of society rather than counter-culture and will take action against money-laundering and terrorism funding when prompted. Others come to the opposite conclusion; telecoms, search engines and internet platforms often subscribe to the ideology of internet freedom which says that any problem that may come from the internet is less important than keeping the internet unregulated and any step in the direction of regulation will inevitably result in a surveillance state of the North Korean flavor. (Or variations thereof, surely you have heard it many times.) Of course this is a convenient narrative, a shield against interference from government.

Yesterday, Google appealed the EU anti-trust case against its shopping comparison service. This was expected and it is of course fair to settle the matter in the courts. But this is also an example of precisely the kind of intervention that the open internet narrative serves to avoid. After-the-fact-anti-trust-action is however less of a problem than actual responsibility for content. Legal processes take years and even if fines can be Billions of Euros, there is plenty of time to make money on the way.

But the laissez-faire ideology has limits, even for tech companies and telecoms. A recent example is how after the neo-nazi terror attack in Charlottesville, white supremacist content was removed, banned or denied access to by domain providers, web hosting services, cybersecurity firms, software providers and others. Netopia applauds these acts of responsibility, but must admit that it is difficult to follow the logic. Why is it not important to keep the internet “open” in this particular case? Why is the line drawn there? And who decides where that line is to be drawn? It is tempting to come to the conclusion that it is the preferences of the tech companies managers (or boards or owners) that decide what is available and not. Far from democratic, I think you will agree.

Sexual abuse of children (or depictions thereof) used to be the exception that all but the most radical internet freedom activists could agree to. ISP:s voluntarily block access to such websites. Google search prevents such links from appearing in search results. But this line appears to be blurring. In the US, a proposed change (known as Stop Enabling Sex Traffickers Act of 2017) to the immunity from liability for intermediaries that host or provide ad revenue for online sex trafficking services. Case in point is the classified ads service Backpage.com which accounts for 73% of all child trafficking reports from the American public. Oracle is the only Silicon Valley firm that supports the bill, others push back saying that it would undermine protection for legitimate companies.

The question is: why won’t the same companies that take down white supremacist content do it to stop child trafficking? It’s an honest question. I don’t follow. My guess is that it has to do with legislation. Maybe if the public opinion is as strong as in the case of Charlottesville, Big Tech can act voluntarily, but they won’t accept any legal restriction to the intermediary immunity.

The answer could be to change attitude. To accept the fact that the idea of an internet that is not regulated by law but by tech has come to an end. That the online monopolies have to do more than provide free services in order to be responsible corporate citizens. As pressure amounts from various directions, it is almost inevitable. But of course the consequences are dire. It would mean taking responsibility for a lot more than neo-Nazis and child abuse. Transparency about what is acceptable content and not would be a good first step.

Should the Internet Be Regulated?

Monday, July 3rd, 2017

It’s a trick question. The internet is already regulated, except poorly and by coders rather than lawyers. Author Douglas Rushkoff makes this point in a long read by Charles Arthur in The Guardian. This is exactly the point that inspired Netopia. I first started this project in Sweden more than seven years ago. Back then I wrote an opinion in Dagens Nyheter – the #1 morning paper in Sweden – which said that it’s not the presence of government online that is the threat to fundamental rights online, but the absence. To keep up the name-dropping: I owe this insight to law professor Larry Lessig (though he would disagree with some of my conclusions) who says Code is Law. In my interpretation, that means that there is always regulation online except not by democratic process but by code developed by private companies. In order to have rule of law and democracy online, therefore the government institutions that protect our rights in the offline world must also do so online and the only way is to demand responsibility of those making the code.

This was a controversial point back then. The general attitude was that any government presence online would be the first step on an inevitable slide down the slippery slope to a Chinese state of oppression. The internet is a precious and special thing that must be left alone, was the idea. But since then, we’ve seen our privacy been sold out to advertisers, monopolies growing more powerful, cyberattacks on businesses and even democratic elections, fake news manufactured by for profit “farmers”, illegal surveillance by the security services, terrorist propaganda including beheading videos and then some. It is clear to most now that the thought of the-internet-as-a-place-where-good-people-do-good-things-and-the-government­-can-only-destroy-the-magic was naïve at best. A nostalgic dream of a place and time that never really was. A beautiful vision that reality got in the way of.

Reading the survey at the tail of Arthur’s Guardian-piece, the change is clear. All respondents agree that regulation is necessary online. Nobody talks about China. Probably not because they read Netopia, but at least Netopia was an early adopter of this new way of thinking of the internet. Now, if there is support for the idea that regulation helps online, just as offline, the next question is execution. How can we make this happen? This is what the question-mark in the Netopia-logo symbolizes. How can we make this happen? Discuss with your neighbor.

Can Anti-Trust Save Competition Online?

Wednesday, June 28th, 2017

The European Union is probably the only level of government that has institutions powerful enough to have a real capacity to enforce rule of law online. The US is likely more interested in protecting the business interests of Silicon Valley and the UN does not have the necessary tools (such as a court). For those who believe that the democratic process is the best way to make rules for the online society, the hope is with the EU.

Can the European Union deliver on such an expectation? The jury is still out. On the one hand, the Digital Single Market is in many ways a gift to the internet giants. Rather than help European challengers, it will make today’s dominant players stronger. On the other hand, the European Commission has brought a string of anti-trust cases against some of the biggest internet players. Yesterday’s announcement of a €2,42 Billion fine against Google (for abuse of dominant position in its Google Shopping service) is one in a series of anti-trust cases brought by Commissioner Margrethe Vestager.

Can anti-trust save competition online? The network effects mean the internet gravitates toward niche monopolies. The logic of business makes these niche monopolies branch out to neighbouring fields. The legal system with its immunity of liability for internet intermediaries (“safe harbour”) reinforces the dominance. The would-be challengers in the startup world are set on exiting to the big guys, rather than replacing them. The ideology that says the internet must be left untouched by regulation is strong and wide-spread. Can anti-trust beat all of that? Obviously not, it helps but it’s not the single answer.

So is there no hope for fair competition and rule of law online? Sure there is! While competition may be out, the opinions of share-holders, staff and users can take down a superstar, as Travis Kalanick’s recent departure as CEO of Uber shows. Silicon Valley can do it to itself. There is also room for forward thinking EU-policy. Besides the competition cases, the Commission should look into safe harbour and its consequences for privacy, fake news, competition and more. European investment policy can support challenging today’s business logics. And its research policy around hot new technologies like 5G, internet of things, additive manufacturing and blockchain can consider rule of law and competition from the outset. That and re-thinking the Digital Single Market. There is plenty to do for bold and visionary European policy-makers to follow the path set by Vestager.

This is Netopia’s newsletter June 28 2017

The Pirate Bay Not “Just a Search Engine” CJEU Says

Thursday, June 15th, 2017

A long time ago, in my hometown Stockholm, there was a court case, widely reported, against the founders of The Pirate Bay. This was 2009. I was there to listen to parts of the trial. The world could follow it via the defendants smarting off on Twitter. It was a different time in many ways, my website was hacked because I took a stand against the pirates (I’ll save that story for a different time). Many appeals later, the defendants served jailtime. One of the claims the defense made was that The Pirate Bay only served as a search engine for torrents (a “torrent tracker”) and if that was illegal, other search engines must also be illegal by consequence, as they can be used to find torrents. While this did not prevent the Swedish courts to deliver the jail sentence, other courts have struggled with this legal argument.

On Wednesday, the Court of Justice of the European Union gave its decision in the case of Stichting Brein v Ziggo and XS4ALL – the Dutch rights holders organization versus two Dutch internet service providers. The Dutch Supreme Court had referred the case to the CJEU to find out if The Pirate Bay can be blocked by ISPs even if it is “only a search engine”. The CJEU said it can be blocked.

This makes perfect sense of course. It is hard to buy this argument that The Pirate Bay does not know about the files users upload: it makes money of the adverts, it actively moderates the results for faulty links (but not infringing links), it encourages users to upload protected works, it even runs charts of the most popular downloads. All that, plus the name The Pirate Bay should give you a clue what they’re up to.

It’s hard to be a rebel against copyright and talk about how corporate interests try to keep a dying model alive on the one hand, and pretend not to have anything to do with piracy on the other.

Does this mean other search engines may be in trouble? Maybe, but if they stay clear of actively promoting infringing content and work together with rights-holders to demote pirate search results, at least they have a stronger claim to be “just a search engine”.

Territorial Licensing: A Consumer Interest

Tuesday, June 6th, 2017

In the conversation around the Digital Single Market, the consumer interest is a big part of the motivation. The European Commission wants consumers to be able to access their online content services when travelling to a different member state. It also wants consumers to be able to access content from other member states, because if they can’t, how can it be a Digital Single Market?

In the balance is the freedom of contract for those who make the content: why should they not be able to decide how the content is delivered? Why should the policy-maker decide how the consumer offer is designed? For many types of content, selling licenses territory by territory is an important method to get the most value from the market.

So, is this a classic standoff between the consumer and the business interest? Let’s take a closer look. While consumers may have an interest in theory to take their subscriptions with them on the road, the actual appetite is small. Fewer than 4% of internet users try to access content online while in another member state, according to the European Commission’s own research.

On the other hand, consumers like to have content in their local language, 62% of Europeans only watch films or series that have either audio or subtitles in their own language (same source). Translation is possible with territorial licensing. It is fair to expect that consumers also like a price in their local currency not to mention a price point tailored to the local purchasing power, which can vary greatly across Europe: the purchasing power of the consumer in Sweden is more than twice that of the Southern neighbour consumers in Poland, meaning that a subscription that costs €10 per month is more than twice as expensive to those paying with zloty rather than kronor. Consumers also like things like a helpline operator speaking their own language and context tailored to the local preference. All these things are made possible by territorial licensing and would be in jeopardy without it. Territorial licensing is a consumer interest.

Without territorial licensing, the consequence is the same offer to all consumers across Europe: same price, same content, same context. That would be a digital single market that does not take into account the diversity of the European consumers.

Portability of content services may have found its solution with the adoption by the European Parliament of a regulation on May 18. But many other policy decisions remain, not least regarding the Geo-blocking regulation. European policy-makers, when you make these decisions please keep the consumers interest in mind and allow territorial licensing as an opportunity so consumers can get the content the way they want it.

This is Netopia’s newsletter June 6th 2017